1. Requesting a Cancellation
- Cancellations must be requested at least 24 hours before the scheduled pick-up time.
- To cancel your order, please contact us via:
Phone: 7666318969
Email: bhangarbuddy@gmail.com
2. Eligibility for Cancellation
- Cancellations are allowed only for bookings that have not yet been processed or picked up.
- If the pick-up team is already en route, cancellations may not be accepted.
3. Refunds (If Applicable)
- If you’ve made any advance payments, refunds will be processed within 5-7 business days after confirming the cancellation, provided it meets the eligibility criteria.
- Refunds will be issued through the original payment method.
4. No-Show or Delay by the Customer
- If the customer is unavailable or unreachable at the scheduled pick-up time, our team will wait for a maximum of 30 minutes. After this period, the pick-up will be marked as a no-show, and the booking will be canceled.
- A no-show fee may apply for repeat incidents.
5. Cancellation by BhangarBuddy
- BhangarBuddy reserves the right to cancel a pick-up due to unforeseen circumstances, such as:
- Safety concerns for the pick-up team.
- Incorrect or incomplete booking details.
- Unavailability of recycling materials as per the agreed criteria.
- In such cases, we will notify you as soon as possible and, if applicable, reschedule at your convenience.
6. Changes to the Policy
- This cancellation policy is subject to periodic review and updates. The latest version will always be available on our website or upon request.
We are committed to delivering exceptional service and encourage open communication. For any concerns or clarifications about our cancellation policy, feel free to contact us.
Thank you for choosing BhangarBuddy – Recycling Made Easy!
